Customers of McDonald’s reported having trouble placing their orders at the fast food chain’s stores across the world.
The fast food giant briefly halted operations at a number of its branches in Japan.
The American company claimed that the “technology outage” had an impact on operations at its locations across the globe, including those in Australia, Japan, and the United Kingdom.
The company stated in its recent statement that it thought the outage was caused by a third-party provider during a “configuration change” and did not suspect a cybersecurity threat.
The McDonald’s app had a surge in issues, according to outage tracking website Downdetector, and media sources claimed that consumers from Australia to the UK had complained about ordering difficulties.
Approximately 40,000 outlets make up the fast food chain’s global footprint, with over 14,000 of those being in the US.
Subsequently, the business announced that efforts were still underway to resolve the remaining problems and that certain of its branches were back online.
“A lot of markets have reopened, and the remainder are in the process of doing so.
“We are closely collaborating with the markets that are still having problems,” a statement from Brian Rice, global chief information officer of McDonald’s, read.